How does it work?                     
                      First of all, contact us by email! To confirm the prices and payment methods, to verify products availability, to have an estimate of the shipping cost or to have more information, just ask and it will be our pleasure to answer as fast as possible!
                        Simtra Bikes
                      PO Box 82101
                      Gatineau, Qc
                      J8T 8B6
                   
                      Phone : (819) 561-5022
                      Monday to Friday from 9:00AM to 5:00pm Eastern Time
                   
                      Courier Address: contact us
                        Prices
All the prices indicated are in Canadian dollars. Taxes are not included in the prices. Depending on where you are, the taxes will vary:
                      Quebec : 5% GST + 7.5% QST
                      New Brunswick, Nova Scotia, Newfoundland : 13.5% HST
                      Others Canadian provinces : 5% GST
                      Others countries : no taxes, but they will be charged at the customs
                     
                        Orders
You can order by email. You have to provide a complete address and a phone number. You will receive an invoice by email with all the details. A paper version will be shipped with your order.
                     
                        Payment 
Credit card, PayPal, money order, bank transfer, Certified check or COD (Cash Upon Delivery). There is however a COD fee if you use this method. COD service is only available in Canada.
                      We advise to call us to give the card information, as it's safer for you.
                     
                        Shipping
Canpar is generally easier and cheaper, but upon request Canada Post, UPS or Purolator are also available. The shipping costs depend on the package size and weight, where you are located the service selected. This cost will be communicated to you before you buy.